Dental Patient Safety Assessment & Customized Training

Our SafeSmile Survey™ (S³) is the first patient safety culture survey designed specifically for dental practices. Conducted online and anonymously, it measures your team’s attitudes, awareness, and practices around patient safety, giving every staff member, from front desk to provider, a voice in shaping safer patient care.

Based on survey results, we create a tailored safety strategy and customized action plan to address gaps, build on strengths, and integrate best practices into your daily operations. This assessment is paired with customized in-office training, ensuring your team gains practical skills and actionable strategies to elevate your practice’s safety culture.

How It Works:

  • Your dental team completes an anonymous survey, helping us understand your practice’s existing strengths and challenges in patient safety, communication, and teamwork. A culture of safety survey is an important part of patient care. This assessment is useful for identifying organizational conditions that can lead to adverse events and patient harm. Additionally, assessments can successfully identify the greatest cultural assets of an organization.

  • Responses from the dental team are carefully assessed to identify key patterns, strengths, and gaps in the practice's safety culture.

  • In a live (virtual or in-person) session, your team will receive a customized training developed from the survey results. This training is designed to address existing challenges and build a lasting culture of patient safety tailored specifically to your practice.

A group of six people in a meeting room looking at a video call on a TV screen, with a woman on the screen gesturing with her hands.

Choose the Right Path for Your Practice

One-Time Dental Safety Package

Perfect for dental practices looking to take their first step in patient safety

  • S³ survey for your dental team

  • Customized Half-Day Patient Safety Training (4 CE Credits), Designed from Your Practice’s Safety Survey Insights

Annual Subscription

Designed for dental practices committed to ongoing improvement and SafeSmile Certification™

  • Includes everything in the one-time dental safety package

  • New Staff Training: S³ survey and 1-hour safety onboarding for up to three new hires/year.

  • Quarterly Newsletter: Updates on patient safety in dentistry, with practical tips to enhance patient safety.

  • Advanced Safety Training: One additional interactive advanced patient safety session for the office in six months.

  • SafeSmile Certification™: After completing the advanced training, dental practices earn a SafeSmile C™ certificate, demonstrating commitment to patient safety and enhancing patient trust through in-office display and marketing.

  • Annual Onsite Support: A yearly in-person dental office visit to observe workflows, provide collaborative guidance, and share practical recommendations to further enhance patient safety.